{"id":2549,"date":"2022-06-13T16:34:25","date_gmt":"2022-06-13T14:34:25","guid":{"rendered":"https:\/\/jobcapital.hu\/a-mergezo-munkahelyi-legkor\/"},"modified":"2022-07-28T11:11:30","modified_gmt":"2022-07-28T09:11:30","slug":"the-toxic-workplace-atmosphere","status":"publish","type":"post","link":"https:\/\/jobcapital.hu\/en\/the-toxic-workplace-atmosphere\/","title":{"rendered":"The toxic workplace atmosphere: what are the signs and how can we deal with it?"},"content":{"rendered":"

A m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6rt nem \u00e9rdemes f\u00e9lv\u00e1llr\u00f3l venni, mivel ki\u00e9g\u00e9st, stresszt \u00e9s magas szint\u0171 frusztr\u00e1ci\u00f3t okoz, emellett cs\u00f6kkenti a munkav\u00e1llal\u00f3k termel\u00e9kenys\u00e9g\u00e9t. V\u00e9geredm\u00e9nyben n\u00f6veli a munkahelyi fluktu\u00e1ci\u00f3t \u00e9s a szervezeti fel\u00e9p\u00edt\u00e9st is sz\u00e9tzil\u00e1lhatja. De mi\u00e9rt alakul ki a m\u00e9rgez\u0151 munkahelyi k\u00f6rnyezet \u00e9s milyen jelekr\u0151l lehet felismerni? Milyen hat\u00e1sai lehetnek a munkav\u00e1llal\u00f3kra \u00e9s a c\u00e9gre? Hogyan tehet\u00fcnk ellene? Ebben a cikkben ezeket a k\u00e9rd\u00e9seket v\u00e1laszoljuk meg.<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

A m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r fokozott stresszt eredm\u00e9nyez a mindennapi munkav\u00e9gz\u00e9s k\u00f6zben. Term\u00e9szetesen mindannyiunknak vannak rossz napjai, vagy ak\u00e1r egy h\u00f3napjai a munkahely\u00e9n. P\u00e9ld\u00e1ul amikor a k\u00f6z\u00e9p- \u00e9s fels\u0151vezet\u0151k nyom\u00e1st gyakorolnak egy projekttel kapcsolatos feladatokra, vagy amikor nyilv\u00e1nval\u00f3v\u00e1 v\u00e1lik a kommunik\u00e1ci\u00f3s szakad\u00e9k az alkalmazottak \u00e9s a menedzsment k\u00f6z\u00f6tt.<\/p>\n

 <\/p>\n

Ugyanakkor a m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6rt nem mindig k\u00f6nny\u0171 \u00e9szrevenni. Vannak nyilv\u00e1nval\u00f3an k\u00e1ros \u00e9s el\u00edt\u00e9lend\u0151 viselked\u00e9si mint\u00e1k, mint p\u00e9ld\u00e1ul a munkahelyi szexu\u00e1lis zaklat\u00e1s vagy fizikai b\u00e1ntalmaz\u00e1s, ami soha nem fogadhat\u00f3 el. A v\u00e1llalat ilyen helyzetekre adott v\u00e1lasz\u00e1nak mindig vil\u00e1gosnak, egy\u00e9rtelm\u0171nek \u00e9s j\u00f3l k\u00f6rvonalazottnak kell lennie a HR-politik\u00e1j\u00e1ban. Azonban a m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r m\u00e1s jelei sokkal kev\u00e9sb\u00e9 nyilv\u00e1nval\u00f3ak m\u00e9gis lehetnek k\u00e1ros hat\u00e1sai.<\/p>\n

 <\/p>\n

Mit tekint\u00fcnk m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6rnek?<\/strong><\/h3>\n

\u00a0<\/strong><\/p>\n

A toxikus munkahelyi l\u00e9gk\u00f6r, illetve k\u00f6rnyezet a munkav\u00e1llal\u00f3k \u00e9s a munkahely k\u00f6z\u00f6tti kapcsolat le\u00edr\u00e1sa. A kutat\u00f3k kor\u00e1bban k\u00e9tf\u00e9le munkahelyi k\u00f6rnyezetet azonos\u00edtottak[1]<\/a>: az egy\u00fcttm\u0171k\u00f6d\u00e9sen alapul\u00f3t \u00e9s a m\u00e9rgez\u0151t.<\/p>\n

 <\/p>\n

Az esetek t\u00f6bbs\u00e9g\u00e9ben m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r a n\u00e1rcisztikus viselked\u00e9sre vezethet\u0151 vissza, amikor egy vezet\u0151 beoszt\u00e1s\u00fa munkat\u00e1rs vagy egy koll\u00e9ga vissza\u00e9l a hatalm\u00e1val. Ilyen red flag lehet p\u00e9ld\u00e1ul a t\u00e1mad\u00f3 jelleg\u0171 \u00e9s agressz\u00edv kommunik\u00e1ci\u00f3, a vezet\u0151k \u00e9s munkat\u00e1rsak fenyeget\u0151 magatart\u00e1sa, a zaklat\u00e1s \u00e9s kik\u00f6z\u00f6s\u00edt\u00e9s b\u00e1rmely form\u00e1ja.<\/p>\n

 <\/p>\n

Emellett a m\u00e9rgez\u0151 munkahelyi k\u00f6rnyezetben rendszeresen megfigyelhet\u0151 a testi-lelki egyens\u00falyhi\u00e1ny. Ez a magas szint\u0171 \u00e9s \u00e1lland\u00f3an jelen l\u00e9v\u0151 munkahelyi stressz, valamint a ki\u00e9g\u00e9s m\u00e9lyen gy\u00f6kerez\u0151 okai miatt riaszt\u00f3. Az extr\u00e9m pszich\u00e9s megterhel\u00e9s a munkav\u00e1llal\u00f3k eg\u00e9szs\u00e9g\u00e9nek rov\u00e1s\u00e1ra megy. Plusz a munkahelyi nyom\u00e1s kontraprodukt\u00edv viselked\u00e9st \u00e9s teljes\u00edtm\u00e9nyt gener\u00e1l a munkahelyen, t\u00f6nkret\u00e9ve a szervezet hat\u00e9konys\u00e1g\u00e1t.<\/p>\n

 <\/p>\n

A m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r 5 legszembet\u0171n\u0151bb jele<\/strong><\/h3>\n

\u00a0<\/strong><\/p>\n

    \n
  1. Kr\u00f3nikus stressz<\/em><\/li>\n<\/ol>\n

     <\/p>\n

    Amennyiben a munkav\u00e1llal\u00f3 reggelente f\u00e1radtan \u00e9bred \u00e9s k\u00fcl\u00f6n k\u00e9nyszer\u00edtenie kell mag\u00e1t arra, hogy dolgozni menjen; nemcsak a munkahely\u00e9n, hanem otthon is \u00e1lland\u00f3an fesz\u00fclt \u00e9s ideges, akkor t\u00f6bb mint val\u00f3sz\u00edn\u0171, hogy a kr\u00f3nikus stressz \u00e1ll a h\u00e1tt\u00e9rben. Ez egy\u00e9bk\u00e9nt gyakran akad\u00e1lyozza \u00e9s megm\u00e9rgezi a csal\u00e1ddal, valamint a bar\u00e1tokkal egy\u00fctt t\u00f6lt\u00f6tt id\u0151t is.<\/p>\n

     <\/p>\n

      \n
    1. \u00c1lland\u00f3 t\u00falhajszolts\u00e1g<\/em><\/li>\n<\/ol>\n

       <\/p>\n

      Az esetek t\u00f6bbs\u00e9g\u00e9ben megfigyelhet\u0151, hogy amikor az alkalmazottak ellens\u00e9ges munkahelyi l\u00e9gk\u00f6rben dolgoznak, sokszor t\u00falterhel\u0151dnek a munkak\u00f6ri k\u00f6telezetts\u00e9geikkel, p\u00e9ld\u00e1ul az egyenl\u0151tlen feladateloszt\u00e1snak \u00e9s a gyakori t\u00fal\u00f3r\u00e1knak k\u00f6sz\u00f6nhet\u0151en. Az \u00e1lland\u00f3 t\u00falhajszolts\u00e1g azonban ki\u00e9g\u00e9shez vezethet \u00e9s haragot v\u00e1lthat ki a munkav\u00e1llal\u00f3b\u00f3l, ami v\u00e9g\u00fcl a c\u00e9gen csap\u00f3dik le. P\u00e9ld\u00e1ul a negat\u00edv PR, vagy a magas fluktu\u00e1ci\u00f3 sor\u00e1n.<\/p>\n

       <\/p>\n

        \n
      1. Bullying \u2013 azaz a zaklat\u00e1s b\u00e1rmely form\u00e1ja<\/em><\/li>\n<\/ol>\n

         <\/p>\n

        Sajnos a munkahelyi zaklat\u00e1s val\u00f3di probl\u00e9ma, amellyel sok alkalmazott szembes\u00fcl, de gyakrabban s\u00f6prik a sz\u0151nyeg al\u00e1 a k\u00e9rd\u00e9st, minthogy kivizsg\u00e1ln\u00e1k. Az esetek t\u00f6bbs\u00e9g\u00e9ben a zaklat\u00f3k 61%-a felettes poz\u00edci\u00f3ban van, 33%-uk pedig koll\u00e9ga.<\/p>\n

         <\/p>\n

        Ha a munk\u00e1ltat\u00f3k nem \u00e9rzik biztons\u00e1gban magukat, f\u00e9lnek \u00e9s val\u00f3s fenyegetetts\u00e9get tapasztalnak, akkor a munkahelyen val\u00f3sz\u00edn\u0171leg m\u00e9rgez\u0151 kult\u00fara uralkodik. A zaklat\u00e1s form\u00e1ja is el\u00e9g v\u00e1ltozatos: lehet szexu\u00e1lis, fizikai \u00e9s online zaklat\u00e1s, ak\u00e1r zsarol\u00e1s is.<\/p>\n

         <\/p>\n

          \n
        1. Irodai pletyk\u00e1k<\/em><\/li>\n<\/ol>\n

           <\/p>\n

          Ha gyakran kapnak sz\u00e1rnyra pletyk\u00e1k a munkahelyen, az szint\u00e9n a m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r jele. Az irodai pletyk\u00e1k \u00e9s a negat\u00edv kommunik\u00e1ci\u00f3 h\u00e1tr\u00e1nyosan befoly\u00e1solj\u00e1k a kollegi\u00e1lis kapcsolatokat, \u00edgy t\u00f6bbek k\u00f6z\u00f6tt a csapatmunk\u00e1t is.<\/p>\n

           <\/p>\n

            \n
          1. A f\u0151n\u00f6k, akit\u0151l mindenki menek\u00fcl<\/em><\/li>\n<\/ol>\n

             <\/p>\n

            A nem megfelel\u0151 k\u00e9pess\u00e9gekkel rendelkez\u0151, esetleg egyenesen rosszindulat\u00fa vagy n\u00e1rcisztikus vezet\u0151k gyakran megteremt\u0151i a toxikus munkahelyi l\u00e9gk\u00f6rnek. Egy olyan f\u0151n\u00f6k, aki folyamatosan megs\u00e9rti a beosztottjai \u00f6nbecs\u00fcl\u00e9s\u00e9t, \u00f6nbizalm\u00e1t \u00e9s megk\u00e9rd\u0151jelezi a k\u00e9pess\u00e9geiket, sz\u00e1mszer\u0171s\u00edthet\u0151 k\u00e1rokat okoz a c\u00e9gnek.<\/p>\n

             <\/p>\n

            A fentieken k\u00edv\u00fcl egy\u00e9bk\u00e9nt ugyan\u00fagy a m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r jele lehet az elismer\u00e9s hi\u00e1nya, a favoritizmus, az alv\u00e1szavar, a folyamatos t\u00fal\u00f3ra, a t\u00falzott \u00e9s teljes\u00edthetetlen elv\u00e1r\u00e1sok, az egyenl\u0151tlen feladatkioszt\u00e1s \u00e9s a kisz\u00e1m\u00edthatatlan el\u0151meneteli folyamat is.<\/p>\n

             <\/p>\n

            Hogyan jav\u00edthat\u00f3 a m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r?<\/strong><\/h3>\n

             <\/p>\n

              \n
            1. A probl\u00e9ma elismer\u00e9se<\/em><\/li>\n<\/ol>\n

               <\/p>\n

              Miut\u00e1n a probl\u00e9ma mindenki sz\u00e1m\u00e1ra nyilv\u00e1nval\u00f3v\u00e1 v\u00e1lt, \u0151szint\u00e9n \u00e9s nyitottan aj\u00e1nlott kezelni azt. Vezet\u0151k\u00e9nt vagy menedzserk\u00e9nt fontos feladat, hogy a felel\u0151ss\u00e9g v\u00e1llal\u00e1sa mellett tiszt\u00e1zza a helyzetet a munkav\u00e1llal\u00f3kkal: \u00edg\u00e9retet kell tenni arra, hogy a nem m\u0171k\u00f6d\u0151 folyamatokat \u00e9s a negat\u00edv kommunik\u00e1ci\u00f3t is fejleszteni fogj\u00e1k, esetleg \u00fajakat alak\u00edtanak helyett\u00fck. Biztos\u00edtani kell a munkav\u00e1llal\u00f3kat arr\u00f3l, hogy a probl\u00e9m\u00e1s munkak\u00f6rnyezet felsz\u00e1mol\u00e1sra ker\u00fcl.<\/p>\n

               <\/p>\n

                \n
              1. Konkr\u00e9t elv\u00e1r\u00e1sok megfogalmaz\u00e1sa<\/em><\/li>\n<\/ol>\n

                \u00a0<\/em><\/p>\n

                Ha addig nem t\u00f6rt\u00e9nt meg, egy\u00e9rtelm\u0171v\u00e9 kell tenni, hogy a v\u00e1llalat ezent\u00fal nem t\u0171ri el a bullying semmilyen form\u00e1j\u00e1t, vagy b\u00e1rmilyen m\u00e1s megk\u00fcl\u00f6nb\u00f6ztet\u00e9st, pletyk\u00e1lkod\u00e1st, kik\u00f6z\u00f6s\u00edt\u00e9st egyetlen alkalmazottal szemben sem. Fel kell h\u00edvni a munkav\u00e1llal\u00f3k figyelm\u00e9t a toxikus l\u00e9gk\u00f6r munkahelyet \u00e9rint\u0151 negat\u00edv hat\u00e1saira, amit mind a c\u00e9g, mind az alkalmazottak \u00e9rdek\u00e9ben aj\u00e1nlott orvosolni.<\/p>\n

                 <\/p>\n

                  \n
                1. \u00d6szt\u00f6nz\u0151 rendszerek kialak\u00edt\u00e1sa: jutalmak \u00e9s elismer\u00e9sek<\/em><\/li>\n<\/ol>\n

                   <\/p>\n

                  Amikor a munkav\u00e1llal\u00f3k \u00fagy \u00e9rzik, hogy a feletteseik lebecs\u00fclik a munk\u00e1jukat \u00e9s er\u0151fesz\u00edt\u00e9seiket, akkor saj\u00e1t maguk is toxikuss\u00e1 tehetik a munkahelyi hangulatot. Azonban egy m\u00e9lt\u00e1nyos jutalmaz\u00e1si rendszer \u00e9s a teljes\u00edtm\u00e9nyeket-k\u00e9pess\u00e9geket elismer\u0151 program kialak\u00edt\u00e1sa fokozza a munkav\u00e1llal\u00f3k motiv\u00e1ci\u00f3j\u00e1t, emellett, ha megbecs\u00fcltnek \u00e9rzik magukat a munkahely\u00fck\u00f6n, a v\u00e1llalat ir\u00e1nti lojalit\u00e1s is n\u00f6vekedni fog.<\/p>\n

                   <\/p>\n

                    \n
                  1. A munka \u00e9s a mag\u00e1n\u00e9let egyens\u00faly\u00e1nak megteremt\u00e9se<\/em><\/li>\n<\/ol>\n

                     <\/p>\n

                    A munka \u00e9s a mag\u00e1n\u00e9let egyens\u00faly\u00e1t megteremt\u0151 folyamatoknak k\u00f6sz\u00f6nhet\u0151en a munkav\u00e1llal\u00f3k \u00e9let\u00e9ben cs\u00f6kken a stressz, a t\u00falhajszolts\u00e1g, de a depresszi\u00f3t, a szorong\u00e1st, az alv\u00e1szavart is sz\u00e1m\u0171zhetik. Ez pedig a ment\u00e1lis eg\u00e9szs\u00e9gre \u00e9s a fizikai j\u00f3ll\u00e9tre is kihat.<\/p>\n

                     <\/p>\n

                    A rugalmas munkaid\u0151, a lehet\u0151s\u00e9gekhez m\u00e9rt home office, a 4 napos munkah\u00e9t a munkav\u00e1llal\u00f3 sz\u00e1m\u00e1ra hatalmas seg\u00edts\u00e9g a munka \u00e9s a mag\u00e1n\u00e9let egyens\u00faly\u00e1nak meg\u0151rz\u00e9s\u00e9ben, valamint a kollegi\u00e1lis \u00e9s szem\u00e9lyes kapcsolataira is pozit\u00edv hat\u00e1ssal lehet.<\/p>\n

                     <\/p>\n

                    A fentiek mellett se a munkav\u00e1llal\u00f3k, se a vezet\u0151k nem t\u0171rhetnek el semmilyen faji, b\u0151rsz\u00edn, nem, vall\u00e1s, illetve szexu\u00e1lis orient\u00e1ci\u00f3 alapj\u00e1n tett megk\u00fcl\u00f6nb\u00f6ztet\u00e9st vagy zaklat\u00e1st. Az ilyen k\u00e1ros gyakorlatok n\u00f6velik a munkahellyel val\u00f3 el\u00e9gedetlens\u00e9get.<\/p>\n

                     <\/p>\n

                    Hossz\u00fa t\u00e1von \u00e9rdemes szem el\u0151tt tartani, hogy megfelel\u0151 vezet\u0151i szint\u0171 reakci\u00f3k h\u00edj\u00e1n a probl\u00e9ma csak eszkal\u00e1l\u00f3dni fog: a m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r a Forbes egyik idei cikke[2]<\/a> alapj\u00e1n 10-szer nagyobb val\u00f3sz\u00edn\u0171s\u00e9ggel k\u00e9szteti t\u00e1voz\u00e1sra a munkav\u00e1llal\u00f3kat, mint b\u00e1rmely m\u00e1s ok.<\/p>\n

                    [1]<\/a> National Library of Medicine \u2013 PubMed Central; Samma Faiz Rasool \u2013 Mansi Wang \u2013 Minze Tang \u2013 Amir Saeed \u2013 Javed Iqbal: How Toxic Workplace Environment Effects the Employee Engagement: The Mediating Role of Organizational Support and Employee Wellbeing: https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC7956351\/<\/a><\/h6>\n
                    [2]<\/a> Forbes.com; Bryan Robinson Ph.D: Toxic Workplace Culture 10 Times More Likely To Drive Employees Away, Study Shows – https:\/\/www.forbes.com\/sites\/bryanrobinson\/2022\/02\/03\/toxic-workplace-culture-10-times-more-likely-to-drive-employees-away-study-shows\/?sh=1b58ab091386<\/a><\/h6>\n","protected":false},"excerpt":{"rendered":"

                    A m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6rt nem \u00e9rdemes f\u00e9lv\u00e1llr\u00f3l venni, mivel ki\u00e9g\u00e9st, stresszt \u00e9s magas szint\u0171 frusztr\u00e1ci\u00f3t okoz, emellett cs\u00f6kkenti a munkav\u00e1llal\u00f3k termel\u00e9kenys\u00e9g\u00e9t. V\u00e9geredm\u00e9nyben n\u00f6veli a munkahelyi fluktu\u00e1ci\u00f3t \u00e9s a szervezeti fel\u00e9p\u00edt\u00e9st is sz\u00e9tzil\u00e1lhatja. De mi\u00e9rt alakul ki a m\u00e9rgez\u0151 munkahelyi k\u00f6rnyezet \u00e9s milyen jelekr\u0151l lehet felismerni? Milyen hat\u00e1sai lehetnek a munkav\u00e1llal\u00f3kra \u00e9s a c\u00e9gre? Hogyan tehet\u00fcnk […]<\/p>\n","protected":false},"author":3,"featured_media":3170,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[35,36,41,37],"tags":[],"class_list":["post-2549","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en","category-mentalis-egeszseg-en","category-munkahely-en","category-stressz-hirek-en"],"yoast_head":"\nThe toxic workplace atmosphere: what are the signs and how can we deal with it? -<\/title>\n<meta name=\"description\" content=\"A m\u00e9rgez\u0151 munkahelyi l\u00e9gk\u00f6r nem \u00e9rdemes f\u00e9lv\u00e1llr\u00f3l venni, mivel ki\u00e9g\u00e9st, stresszt \u00e9s magas szint\u0171 frusztr\u00e1ci\u00f3t okoz.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobcapital.hu\/en\/the-toxic-workplace-atmosphere\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The toxic workplace atmosphere: what are the signs and how can we deal with it? 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